Refund Policy

Donation Refund Policy

If you have made an error in making your donation or change your mind about contributing to Okoa Refuge, we will honor your request for a refund made within 15 days of your donation.

To request a refund, call +1 (904) 580-6562 or email support@okoarefuge.org. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.